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Welcome To The Insighter!

Explore the latest happenings at Kirtland FCU and learn about important topics from around the financial world. Here’s your insight!

Social Security Scams: The Latest Tactics

05/29/2019
David Hill, Kirtland FCU Security Team

Last month, we introduced the social security scam.  What you may not know is how prevalent this scam is and how fast its growing and changing.

Here's how it works:

The scam itself is not new, but the method itself is. Consumer protection agencies call it the "Social Security impostor scam." 

You get a call with a warning that your Social Security number has been suspended because of suspicious activity or because it’s been used in a crime. You are asked to confirm your number or told you need to withdraw money from the bank and buy gift cards in order to resolve the situation.

The phone call may be a robocaller with a message to "press 1" to speak with a "support representative" from the government to reactivate your Social Security number. The scammers use technology to spoof your caller ID to make it look like the Social Security Administration is really calling.

In the last 12 months, people filed more than 76,000 complaints about Social Security impostors, reporting $19 million in losses. The median reported loss last year was $1,500, the FTC said.

People are asked to give up the personal identification numbers (PINs) on the back of gift cards or use virtual currencies like Bitcoin to pay. (According to the FTC's consumer alert, people withdrew money and fed cash into Bitcoin automatic teller machines.)

After handing over the gift card numbers to the "Social Security office," one consumer interviewed by Fraud.org was told he would receive a refund equal to the amount he paid to unfreeze his account from the Federal Reserve. Of course, the refund never came, and the man lost nearly $20,000.

The scammers can be clever, and they will try new stories and new methods in order to keep their scam effective and claim the most amount of money they can. With numerous data breaches that have hit corporate America, fraudsters may already have accurate personal information about you, including your real Social Security number. The information is used to build trust and make the call seem more legitimate, he added.

How you can stay safe:

According to Fraud.org and the FTC, here are some important things to remember:
  • Don't trust your phone's caller ID. Scammers can make it look as if the Social Security Administration is calling and even use the agency's real number.
  • Don't give your Social Security number, other personal information, to a caller on the phone.
  • Social Security will never suspend your number, according to Fraud.org. If anyone tells you something different, you're being scammed.
  • Social Security will never call you and demand money. No government agency will demand you pay something using gift cards or Bitcoin either.
  • If you have a question, check with the real Social Security Administration. The administration will never contact you out of the blue. The agency's number is 1-800-772-1213.
  • Talk about the scam with friends, family and neighbors. Report government impostor scams to the FTC at ftc.gov/complaint. 
  • No legitimate business will call you to request your Social Security number, including Kirtland Federal Credit Union. Feel free to hang up on these calls. If you would like to check the legitimacy of a call, you can always initiate a call to the business yourself to check.
Sources: USAToday.com, Fraud.org, FTC.gov
   
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