Branches are open! Bring your mask and be prepared for a few changes to stay safe during your visit.  LEARN MORE.

Kirtland FCU branches will be closed Saturday, July 4 in observance of Independence Day.

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Routing Number: 307070050
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Welcome To The Insighter!

Explore the latest happenings at Kirtland FCU and learn about important topics from around the financial world. Here’s your insight!
To learn about retirements, investments and financial planning, check out Invested now.

We’re Reopening—Slowly

06/01/2020
Ashleigh, K-Staff

Since our branches closed their doors to walk-in traffic in March (way back in March!? It’s now June), we’ve been monitoring the state and federal guidelines and recommendations to determine the best time for us to safely reopen our doors and see our members’ faces once again. That day has arrived!
 

Our branches are now open to the public.


However, safety remains our first priority. When members walk in our doors, the experience of visiting a Kirtland FCU branch will look a little different. Here is what you need to know before you come see us!
  • Masks are required. Every person who comes in our lobby doors must have a mask or cloth face covering that completely covers the mouth and nose, in accordance with state orders. We’ll ask you to temporarily remove your mask for identification before any transaction begins. Our employees will likewise be in masks while in the lobby for your safety. Remember, masks won’t prevent you from getting sick, but they do help prevent transmission by a person who is wearing one. If we’re all wearing our masks, we can better protect each other.
  • Plexiglass is installed in the lobby. To further prevent the spread of COVID-19, Plexiglass separators have been installed at the front desk and at teller windows.
  • We’re operating at reduced capacity. Following state mandates and to encourage social distancing, the capacity of our lobbies is limited. When you arrive, follow posted instructions and wait outside until you are welcomed into the lobby by a staff member.
  • Lobbies are set up for social distancing. Follow any posted signage and floor markings to maintain a safe flow through the lobby.
  • Increased disinfecting protocols are in place. Our staff will clean and disinfect surfaces between members.
  • Restrooms are closed. To reduce the surfaces on which COVID-19 can be spread, our public restrooms are closed.
  • We’re no-contact banking. No handshakes, no hugs. Just smiles!

Hours may vary. When our doors, our branches will be operating on limited hours as follows:
  • Gibson, Montgomery, and West Alameda Branches
    • 9 am – 2 pm • Monday – Saturday
  • Base Exchange Branch
    • 9 am – 5 pm • Monday – Friday
    • Closed on Saturday
Starting June 8, Gibson, Montgomery, and West Alameda branches will return to normal operating hours. For current hours, click here.

We know everyday life with social distancing is hard on our members, because it’s hard on us, too! While operating with these precautions isn’t our ideal experience, it’s the best way to keep our community safe. If you cannot or choose not to wear a face covering, we are ready to help you at our drive-thru lanes, via telephone at 1-800-880-5328, and online through Online and Mobile Banking. Likewise, if any of the above protocols will cause you discomfort, we stand ready to help you over the phone, online, or in the drive-thru. We can’t wait to reopen, and we’re excited to be able to open up slowly, safely, while bringing you the service—if not yet the full experience—you deserve when you come see us.
 
We will continue to monitor the guidelines and recommendations set forth by the New Mexico Department of Health and the Center for Disease Control and act accordingly. Together, we’ll keep each other safe.
 
We can’t wait to see you!
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