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Welcome To The Insighter!

Explore the latest happenings at Kirtland FCU and learn about important topics from around the financial world. Here’s your insight!

No, That’s NOT a Kirtland FCU Employee

01/31/2020
Ashleigh, K-Staff

On January 30, 2020, a person misrepresenting himself as being affiliated with Kirtland Federal Credit Union visited a member who had recently refinanced his home with Kirtland FCU. This man went to the member’s home and attempted to sell the member mortgage insurance while purporting to have a business relationship with Kirtland FCU. 

If you’ve recently closed a loan with Kirtland FCU, here are a few things to keep in mind.
  • Liens against your home are public record. When you purchase or refinance your residence, that transaction is available as a matter of public record. Do not assume your address or situation is known only to you and your lender.
  • Kirtland FCU does NOT sell member information to third parties. Some lenders DO sell customer/member information to third parties, but this fact is required by law to be disclosed to you during the course of any loan or account opening. Kirtland FCU follows all local, state and federal regulations regarding the handling of your information. We do not sell your information to third parties.
  • Not sure of the person you’re talking to? If you were approached at your home by anyone claiming to be an employee of Kirtland FCU or affiliated with Kirtland FCU, that person is misrepresenting themselves. Whether a criminal attempting to perpetrate fraud or simply an unethical employee using dirty tactics to garner business, ask that person to leave. You can always call Kirtland FCU at 1-800-880-5328 to check the validity of any person who is claiming to be an employee of Kirtland FCU or with a company affiliated with the credit union.
It is possible for someone to obtaining publicly available information and use that information to misrepresent himself/herself as being affiliated with the lender in order to gain business. 

 

If you’re approached by anyone in a similar fashion, contact Kirtland FCU immediately. Do not sign any forms, turn over any money, or provide any other personal information to the individual.


Stay safe out there.
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