Branches are open! Bring your mask and be prepared for a few changes to stay safe during your visit.  LEARN MORE.

Kirtland FCU branches will be closed Saturday, July 4 in observance of Independence Day.

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Sandia Mountains

Important Information About COVID-19 (Coronavirus)

03/13/2020
4:09 PM

A message from Tom Shoemaker, President and CEO of Kirtland Federal Credit Union

Nothing is more important to us than our members. In the wake of the COVID-19 (coronavirus) outbreak and the unprecedented response of closures and cancellations that has followed, I'd like to update you about the preparations and precautions we're taking to keep our members, our employees, and our community safe.
 
Please also know that we are taking proactive steps to ensure you have access to uninterrupted credit union services while doing our best to mitigate the threat of COVID-19. We strongly encourage you to utilize the many digital services and technology available to you in lieu of visiting a branch.
 

Digital Options

With our technological offerings, you have more ways than ever to get your banking done. If you prefer not to visit a branch in person, you have options including:
 
  • FREE 24/7 access to your accounts through Online Banking from any desktop
  • FREE Mobile Banking app from your phone or tablet
  • By phone 24/7 through the TellerPhone system by calling 1-800-880-8277
  • Using one of the more than 30,000 FREE ATMS nationwide.
  • Utilizing Remote Deposit through your Mobile Banking app to deposit checks with the snap of a photo
  • Conducting branch service through the drive-through to maintain social distancing recommendations
  • Setting up a direct deposit with your employer to have paychecks flow seamlessly into your account
  

For help setting up or using any of these services, or for any other questions, call our Member Contact Center at 1-800-880-5328. Our Member Contact Center is open and available:

  • Monday-Friday: 7:00a.m. - 6:00 p.m.

  • Saturday: 9:00 a.m.-3:00 p.m.

 

 We Are Here For You

Right now, all Kirtland FCU branches are open. If you need to visit a branch in person, know that we are taking all precautions possible to prevent the spread of illness by following the CDC guidelines for cleaning procedures. We are cleaning all areas thoroughly and often to prevent the spread of germs and viruses, as well as routinely utilizing CDC recommendations for hand washing and hand sanitizing.

All the community events we have scheduled, including the Home & Brew Happy Hour and our seminars, are canceled for March.
 
Kirtland FCU is committed to the health and safety of our members. That includes uninterrupted access to your accounts as well as taking every step necessary to reduce the impact of COVID-19 on our operations while safeguarding our employees, members, and ultimately, our community.

Thank you for your partnership, membership, and commitment.



Tom Shoemaker
President and CEO
Kirtland Federal Credit Union
 
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